As a leading transportation provider in the Greater Toronto Area, Premier Coach feels it is extremely important to keep our employees and passengers updated during COVID-19. We would like to communicate the measures we are taking for the sake of everyone’s safety in our vehicles.
We have been consulting federal, provincial, and municipal government websites, as well as Canadian and international organizations and affiliations. Our team has also reached out to doctors and chemists for their input in best practices to disinfect our vehicles, with the least detrimental impact on our staff and passengers.
The information from these resources has led us to our COVID-19 safety plan, including some measures that have always been a part of our daily practice and a few we have now introduced as a direct result of the virus.
Every motor coach is thoroughly cleaned and disinfected before and after each use with hypochlorous acid electrostatic spraying of all interior surfaces prior to coach returning to service. We especially focus on disinfecting high touchpoints:
- Entrance area and parcel rack handrails
- Door latches and window release bars
- Headrests and armrests
- Seat belts and seat accessories
- Entire restroom and driver’s area
Onboard air quality
Cabin air is completely exchanged with fresh, outside air approximately every 10 minutes. Our HVAC system also filters recirculated air with MERV 5 or higher rated filter media, removing respiratory droplets approximately every two minutes.
We offer physically distanced seating (with an allowance for members of the same household to sit together) and/or encourage everyone on board to wear a mask, as implemented by Transport Canada. Read more to decide which protocol your group would prefer to follow.
Our drivers are required to wear face coverings. They are trained in social distancing protocols
and will practice these techniques throughout your travel experience. We encourage all passengers to wear face coverings and/or physical distance when entering, riding on, and exiting the coach. PLEASE do not travel if you’re sick.
Riding with confidence
We consistently comply with guidance as provided by our industry associations,
Transport Canada, WHO and local governments. Our drivers, technicians and staff have been trained in best practices, including those related to baggage handling. Our additional investments in intensified cleaning and protection help ensure a sanitary environment.
Safe Travels Stamp
Premier Coach is delighted to announce it has been awarded the #SafeTravels Stamp. The Safe Travels Stamp is an international symbol designed to allow travellers to recognize governments and companies around the world, which have adopted health and hygiene, standardized protocols – so consumers can experience ‘Safe Travels’.
TIAO President & CEO, Beth Potter said “We are delighted Premier Coach has been awarded the #SafeTravels Stamp. Across Canada, tourism businesses big and small are doing all they can to offer Canadians the perfect vacation. More and more Canadians are looking closer to home to escape from the challenges of and rediscovering their own provinces. When they see the ‘Safe Travels Stamp’ has been awarded to the destination or hotel they’re planning to visit they will know that they are upholding the highest standards of health and safety and demonstrating they are adhering to the global health protocols issued by the WTTC.”